In this section, you may perform several actions on your cards:
Report lost/stolen card: choose the card that you want to report and the type of report. If you want to make a multiple report, click on the Report more than one link.
To activate or locate your cards: choose the card to activate or locate and choose the type of request (activate or locate).
To modify the credit limit: choose the card and the limit that you want to modify.
To subscribe one card to Banamex Premia or to Libra Plus: choose the card to be subscribed.
To incorporate one card to Banamex Premia: choose the card to incorporate. For multiple registrations, click on the Incorporate more than one link.
To finalize any action:
Verify on the screen that the data is correct. The screen displays detailed information of the operations.
Remember:
If the operation is not within schedule, you can choose a date to apply the operation.
Rejected Operation: In case of error a message will be displayed with the name of the operation, description and possible solution to the problem.
Buttons:
“Expand” Displays the data requested to process each operation.
“Continue”: Displays the next screen.
“Cancel”: Stops the operation.
“Return”: Returns to the previous screen.
“Accept”: Continues with the operation.
“Print”: Allows you to get a printed copy of the results displayed on the screen.
“Help”: Gives you specific assistance.
“Exit”: Ends the session.
Downloads
Click on the file that you want to review and download it in your computer.