You can make deposits or withdrawals to your Fixed Term Investments charging your main account or another account.
To make a deposit follow the next steps:
- Choose the withdrawal and deposit accounts (investment contract).
- If you want to invest in a new term chose the option Invest in a new term.
- If you have an investment number and want to increase the invested amount, enter or search the number on the See Investment Numbers link.
To make a withdrawal follow the next steps:
- Choose the withdrawal account (investment contract), enter or search the investment number on the See Investment Numbers link.
- Choose the deposit account.
To conclude the deposit/withdrawal:
- Enter the requested data.
- Choose Additional Options.
- Before applying the payment or deposit, verify on the screen that the data is correct.
- The response screen will display the details of your operation.
Remember:
- If when making a withdrawal you select the Withdraw total amount option, the investment number will be immediately cancelled. In order to register new investments choose the option Invest in a new term.
- If the operation is not within schedule, you can choose a date to apply the operation.
- Rejected Operation: In case of error a message will be displayed with the name of the operation, description and possible solution to the problem.
Buttons:
- “Continue”: Displays the next screen.
- “Return”: Returns to the previous screen.
- “Accept”: Continues with the operation.
- “Print”: Allows you to get a printed copy of the results displayed on the screen.
- “Help”: Gives you specific assistance.
- “Exit”: Ends the session.