Banca Net empresarial

Mexico

» Help

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File Query

This page allows you to review the status and details of your payroll payments.

To see the details of the file:

  1. In the payments section, choose the name of the file. The details will be displayed, as well as the registered payments.

To make an advance search:

  1. Choose the type of search.
  2. Choose the type of file.
  3. Enter the date and sequential.
  4. Enter the name of the file.
  5. Click “Consult”.

To query the registered cards:

  1. Choose the name of the card in the registered cards section; the details will be displayed, as well as the accepted and rejected requests.
  2. To cancel the cards registration click Cancel. The screen will display a window where you have to confirm the request.

Notes:

  • If you want to delete one or more files choose them and click “Delete”.
  • The requested file will be available within ten minutes.
  • To download the file, go into the file query again.

Buttons:

  • “Filter”: Searchs the information according to the requested criteria.
  • “Undo filter”: Disables an active filter and displays the information requested.
  • “Print”: Allows you to get a hard copy of the results displayed in the screen.
  • “Download”: Save the information in your computer.
  • “Help”: Gives you specific aid.

This video shows how to make your transactions step by step.