Banca Net empresarial

Mexico

» Help

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File Query

This page allows you to review the details of you files, and to make history and remote queries.

Follow these steps:

To see details of the file:

  1. In the Massive Collections Files section choose the name of the file, the details will be displayed as well as the registered collections.

To make an advance search:

  1. Choose the type of query.
  2. Enter date and sequential.
  3. Enter the name of the file.
  4. Click “Query”.

Notes:

  • If you want to delete one or more files choose them and click “Delete”.
  • The requested file will be available within the next 10 minutes.
  • To download the file, enter to the file query again once the specified time has passed.
  • By clicking on a file name with more than 1500 registries and with an Applied status, you will be able to download it and see the details.
  • If the status of the file is Transferred, the name won´t be displayed as a link.
  • If the consult is remote, you must enter some description about it.

Buttons:

  • “Filter”: Searchs the information according to the requested criteria.
  • “Undo filter”: Disables an active filter and displays the information requested.
  • “Download”: Saves the information in your equipment.
  • “Print”: Allows you to get a hard copy of the results displayed in the screen.
  • “Help”: Gives you specific aid.

This video shows how to make your transactions step by step.